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It Careers

Where: Belfast - UK Company: BeesWax Europe Salary: 7.00 - 8.00 GBP/hour

Submitted the: 14th May 2012

Career in IT as a gaming support agent

Seek staff ;  It Careers, Gaming Support Agent in Belfast
Location ;  Belfast – UK
Salary ; 7.00 – 8.00 GBP/hour + Benefits

A well known online company offers It Careers for enthusiast as a gaming support agent. A company is developing and managing the most innovative online applications used by companies and customers today in over 100 countries. Right now they work on a new project in office in Belfast, Northern Ireland. A gaming product and service is a project to support Norwegian speaking customers. It’s a project to assist Norwegian speaking clients on igaming products and services.

Responsibilities;
As a Gaming Support Agent you role is;
- translating texts from English to Norwegian,
- providing technical support by responding customer calls and queries,
- in an appropriate time period satisfying consumer`s needs
- manage each problem that arises until it is resolved,
- improve work practises to achieve the best results
- excellent comunicating with customers and co-workers
-learning the company`s processes, procedures, products and services.
Supporting IT products demands to understand these products, the way they work etc..

Requirements:
- speak fluent Norwegian and fluent English
- have at least 6 months previous experience working in customer service
- be able to work well in a team
- experience and knowledge of the internet, internet applications, Microsoft windows
- have excellent communicational skills, verbally and written
- must be highly motivated, have a passion for gaming, familiar with PC gaming and PC hardware
- very good IT skills

If you are interested in the It Careers offered and want to apply for Games Support Agent,send appropriate CV to BeesWax Europe home page or contact them Tel: +442034684181.